Privacy Policy
Last Updated:
1. Information We Collect
We collect information when you place an order, contact us, or use our website. This includes:
- Order Information: Name, phone number, shipping address, email (if provided), payment method
- Contact Information: Name, email, message content when you use contact forms
- Automatically Collected: Browser type, IP address, pages visited, referring website, cookie data (Google Analytics, Consent Mode tracking)
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Contact you to confirm orders and answer questions
- Improve website functionality and user experience
- Comply with legal obligations
- Analyze site traffic and performance (Google Analytics)
- Send delivery and return information
3. Legal Basis for Processing (GDPR)
We process personal data based on:
- Contract: To fulfill orders and provide customer service
- Legitimate Interest: To improve website performance and security
- Consent: For marketing cookies and analytics (opt-in via cookie banner)
- Legal Compliance: As required by applicable laws
4. Information Sharing and Disclosure
We share information only when necessary:
- Shipping Carriers: We provide your name and address to delivery services
- Service Providers: Payment processors and email services (if used)
- Legal Requirements: If required by law or to protect safety
- No Third-Party Advertising: We do not sell your data to advertisers
5. Cookies and Tracking
We use cookies for:
- Essential: Site functionality, security, order processing (always enabled)
- Analytics: Google Analytics to understand visitor behavior (opt-in)
- Marketing/Consent Mode: Google Ads conversion tracking (opt-in)
You can manage cookie preferences through the cookie settings banner on all pages.
6. Data Security
We implement reasonable security measures including HTTPS encryption for sensitive data. However, no online transmission is completely secure. You are responsible for maintaining password confidentiality if applicable.
7. Your Rights (GDPR, CCPA, and others)
Depending on your location, you may have rights to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion ("right to be forgotten")
- Withdraw consent at any time
- Data portability (receive data in structured format)
- Object to processing
- Lodge a complaint with your data protection authority
To exercise these rights, contact us at info@shouldersdetoxif.shop.
8. US Resident Rights and FTC Contact
If you are a US resident and have concerns about our privacy practices, you may file a complaint with the Federal Trade Commission (FTC) at:
FTC Complaints: https://reportfraud.ftc.gov
9. International Data Transfers
Your data may be processed in the United States and stored on servers located here. If you reside outside the US, transferring your data constitutes agreement to this transfer.
10. Children's Privacy
Our products are for adults only. We do not knowingly collect data from minors under 13. If we become aware of such data, we delete it promptly.
11. Third-Party Services
We use the following external services:
- Google Analytics: For site traffic analysis (privacy policy: policies.google.com/privacy)
- Google Ads Conversion Tracking: To measure marketing effectiveness
- Google Maps: For location display (API embedded on contact page)
12. Retention of Data
We retain order and contact data for as long as necessary to fulfill your request and comply with legal obligations (typically 7 years for commercial records). You can request deletion anytime.
13. Policy Updates
We may update this policy periodically. Changes are effective upon posting. Your continued use constitutes acceptance.
14. Contact Us
Shouldersdetoxif LLC
1428 Elliott Avenue West
Seattle, WA 98119
United States
info@shouldersdetoxif.shop
+1-206-447-1234
Monday-Friday, 9:00 AM-5:00 PM EST